Front Desk Officer

Job Description

The FDO will serve as the face of the organization, receiving visitors and interacting with visiting stakeholders.
He/she will support to implement administrative and secretarial system for the project and also provide logistics and administrative support to the Admin Officer.
Specific Responsibilities

Ensure that all visitors are welcomed in an appropriate manner and that all visits are properly logged and referred to the appropriate quarter
Receive all deliveries (including mail) and maintain an appropriate record of all deliveries that come in and leave the office
Receives phone calls and keeps accounts of all inquiries and direct them to the appropriate departments
Maintain a log of calls received and take messages where appropriate, in the instance that the target audience is unable to take the call
Liaise with the security team to ensure that entrance to the office is properly monitored and that all visits are appropriately logged
Liaise with the communications team to ensure that adequate information are appropriately logged.

Minimum qualification of B.Sc / HND in Secretarial Studies, Business Admin or Social Sciences. At least one year relevant experience in NGOs and service organizations. Must have excellent customer service skills, excellent organizational skills, proven communication skills, good IT skills and confidence/proficiency in all Microsoft packages.


This job has expired.