Job Title: Operations Manager
Is responsible for assisting the Head, Security Manager in coordinating the provision of contractual and ad hoc security services to customers and monitoring of the quality standards of manned security services by ensuring adherence to the Company's standards.
Ensures new assignments are properly surveyed, weaknesses identified and customers advised accordingly.
Ensures incidents are properly investigated and the necessary action taken.
Ensures the Department and the guard force comply with the Guarding Service Quality Policy.
Enforces discipline within the guard force and recommends disciplinary action in line with the Human Resource Policy.
Ensure proper Guards turnout (that they are smart, neat, ID Card Visible & Adhering to dress code).
Develops and updates post orders for all locations.
Establishes/maintains robust customer relationship to ensure complete understanding of customer processes to enable the delivery of viable security responses.
Performs incident analysis and investigation relative to all incidents with advice and closure to all responsible functional management.
Ensures strict compliance with the Company's Policies & Procedures.
Other duties as required in line with your skills, experience and role
Job Title: Country Security Director
Location: Abuja, Nigeria with frequent travel to other states.
Duration of Assignment: Long-Term Full-Time (5 days per week) for the life of the Country program.
The Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project in Nigeria is a USAID funded program implemented by Chemonics International. The purpose of GHSC-PSM is to ensure uninterrupted supplies of health commodities in support of U.S. government-funded public health initiatives around the world.
The project provides direct procurement and supply chain management support to the President’s Emergency Plan for AIDS Relief (PEPFAR), the President’s Malaria Initiative (PMI), and USAID’s family planning and reproductive health program.
To support U.S. government-funded global health activities, GHSC-PSM manages a wide array of health commodity procurement services and provides related systems-strengthening technical assistance encompassing all elements of a comprehensive supply chain. The GHSC-PSM program operates in all 36 states in Nigeria and the Federal Capital Territory (FCT).
The Global Fund Warehousing and Distribution services project in Nigeria is a contract with the Global Fund to Fight AIDS, Malaria and Tuberculosis (GF). Under this contract, 6 dedicated personnel and 122 GHSC-PSM staff provide routine warehousing and distribution services for Global Fund-procured HIV and malaria health commodities alongside PEPFAR and PMI, via the GHSC-PSM operational platform.
Additionally, the contract provides the following services: NISRN state monitoring, sample collection and result return, malaria data management, distribution for mass LLIN campaigns, waste collection and destruction, monitoring and reporting on supply chain services, and cross-functional donor and governmental coordination. The Global Fund contract covers all 36 states in Nigeria and the FCT for HIV, and 13 high burden states for malaria.
The GHSC-PSM team in Nigeria is continuing to develop an understanding of the complex environment and threats associated with working across Nigeria. In an effort to facilitate this process and proactively address the complex and fluid security environment in Nigeria, Chemonics is hiring a Country Security Director (CSD) to lead the management and further development of the security platform for the GHSC-PSM and the GF projects in Nigeria.
The CSD will be responsible for managing and continuing to develop the existing security platform which supports all GHSC-PSM and GF project operations in Nigeria.
S/he will develop a strong understanding of Chemonics corporate security policies and procedures and apply these in a consistent and thoughtful manner to the specific requirements of the GHSC-PSM and GF programs in Nigeria.
The CSD will also supervise and build the capacity of two regional security managers and a security associate to ensure regular coordination and consistency of security procedures across Nigeria.
S/he will be responsible for building and enhancing strategic relationships with key government ministries (e.g. Nigeria Ministry of Defense) and the Nigerian security sector, including local security professionals, NGO/IP security managers, security forces, the U.S. Embassy RSO, and the USAID Security Liaison.
S/he must also be able work with and coordinate with various stakeholders in country and the Chemonics Home Office, while demonstrating sound judgment and a high level of discretion.
The CSD will also act as the primary technical manager for all security subcontracts under the GHSC-PSM and GF projects in Nigeria and be responsible for supporting the operations team in the administration of security subcontracts.
The CSD will report directly to the PSM/GF Nigeria Country Director and indirectly report to the Washington DC based Security Management Unit (SMU) Director.
Primary Duties and Responsibilities
Lead the management and continuous improvement of the security platform. Develop and improve upon existing comprehensive and realistic security protocols for program operations in all 36 states and the FCT of Nigeria that are compliant with Chemonics safety and security policies and procedures. Work closely with the project technical and operations teams to create tailored processes to protect project staff, assets, and commodities.
Provide leadership to the existing GHSC-PSM security team. Supervise two local security advisors and a security associate on a daily basis, expand their technical skillsets, and improve the overall performance of the security team.
Build and enhance security relationships. Establish relationships with local law enforcement, civil authorities and development organizations. In coordination with the projects’ senior leadership, continue rigorous liaising and networking with appropriate international security sources, other donors, and their projects. The objectives are to be well-informed of risks and best practices, build strategic and tactical alliances that support project goals, cultivate the flow of timely and actionable information, and continue to establish Chemonics’ leadership in the security community.
Provide strategic guidance, and management for special security requirements. These include but are not limited to general and facility security assessments; event security; security for staff traveling in and around Nigeria; support for regional assessments and/or project movements in risk areas; and any situation that might threaten the safety of staff and operations. Make recommendations for security enhancements and ensure that approved recommendations are implemented.
Manage Security Provider Performance. Manage security subcontractors and optimize the subcontractor’s performance with actions that include inspections and audits, ensuring compliance with requirements defined in the subcontract SOW, guidance and instructions for remedial actions, and oversight to ensure effective and efficient use of resources. Particularly, work closely with the home office Global Health and Supply Chain Office (GHSCO) Security Director to educate the security providers to Chemonics’ programmatic approach and methodology.
Conduct incident and situation reporting. Reach out to staff and contacts for local and regional updates on security. Compile and disperse timely and accurate security updates, recommendations for changes in posture, and other relevant information to the senior management team (SMT) and/or staff in-person or via e-mail, phone, or SMS. Oversee the writing and transmission of security alerts for emerging situations and report all security-related incidents involving Chemonics staff to the appropriate parties. Provide reports as requested to the SMT that captures major events and any impact on staff or program delivery. Provide guidance with threat information and recommendations on travel prior to any field trips outside of Abuja, including area specific emergency contact information (local hospitals, police stations, etc.).
On an activity-by-activity basis, implement the capability to operate safely. In coordination with the SMT, manage the implementation and quality control of security policies and the standard operating procedures. This includes ensuring sound security plans that enable the mission while meeting Chemonics standards; problem solving specific security issues; determining resource requirements; and vetting and selection of security resources for a constantly improving platform.
Manage the Chemonics security management platform. Lead Chemonics crisis and incident management preparations and response in Nigeria, in coordination with other projects’ senior leadership. In this regard: update, as appropriate, the project emergency action plans and corresponding business continuity plans to ensure a fail-safe emergency communications system; clear emergency duties and responsibilities; and systems that foster fast, deliberate, and coordinated team responses.
Conduct scenario training and test exercises and ensure emergency continuity. Act as local incident coordinator. Facilitate training as required, and periodic drills at each project office and residential location; including hotel lodging for short term staff. Ensure all staff are briefed on all safety and security considerations for project personnel arriving in country from overseas-to include information on security risks and relevant incidents in the field.
Strengthen project staff security skills and habits. Recommend staff training program and monitor completion and compliance. This includes regular briefings, security guidelines, communication procedures, travel precautions, emergency procedures and movement restrictions (as needed).
Oversee the drafting and implementation of GHSC-PSM safety and security SOPs. In coordination with senior project management, the home office SMU, and program technical leads for warehousing and transportation develop robust policies and procedures to safeguard staff and commodities through the entirety of the supply chain in Nigeria.
Nigerian citizen/resident required;
Strong contextual knowledge of the security environment in Nigeria;
10 or more years of experience in security management and oversight of security platforms;
Demonstrated ability to generate and leverage network connections in Nigeria to promote an accurate and timely understanding of the security context in Nigeria;
Prior professional experience working in law enforcement or military coupled with private sector work experience preferred;
Proven ability to successfully manage a diverse team and build their capacity to implement more effective security activities and policies
Knowledge of U.S. government, USAID, and GF processes and regulations preferred;
Well-connected with local Nigerian authorities and international NGOs operating in Nigeria, as well as possessing a high ability to build strategic relationships and expand network;
Proven expertise in Nigerian security issues, including current threat environment, security policy, key actors, risk assessment, and best practices;
Experience providing security oversight to an international donor program desirable;
Ability to report to and coordinate with multiple stakeholders, both internal and external;
Demonstrated project management experience
Demonstrated ability to design and write sophisticated security management documents
Experience in training civilians on safety and security measures;
Excellent written and oral communication and interpersonal skills;
Fluency in English is required.
The Country Security Director will report directly to the Nigeria PSM/GF Country Director with an in-direct reporting line to the GHSCO SMU Director.
The CSD will conduct check-ins with the Chemonics home office SMU on a weekly basis.
The Chemonics SMU will provide overall strategic support to the Nigeria PSM security platform and will serve as the key focal point for decisions that impact the entire security platform and in cases of emergency.
The CSD and Chemonics SMU will also maintain open communication with the Chemonics home office Project Management Unit (PMU) regarding any impact that security related matters will have on project implementation.
The CSD shall include the Chemonics SMU and PSM Nigeria and GF PMU on any communications with security subcontractors that have implications regarding the cost and/or performance of the subcontract.
The Security Manager will work in close collaboration with the Project Directors/Porfolio Director and staff to ensure staff and property are safe. S/He will direct the development, implementation and monitoring of an effective strategy to mitigate risk, maintain continuity of operations and provide for the safety and security of all employees.
S/he shall also serve as the subject matter expert on all safety and security related matters.
S/he will be responsible for establishing policies and standards affecting safety and security of staff members, facilities and assets, and program activities.
S/he will ensure security protocols and mechanisms are in place to address country programs’ unique security challenges.
S/he will provide direction and technical support in developing and maintaining country programs’ context-specific field security plans.
Provide security advisory on effective physical and procedural security measures to staff in MSH focal states.
Review staff travel schedules and projected travel itineraries to identify potential security and safety-related issues.
Continuously monitor and analyze the security situation in the country to guarantee highest possible protection of staff and physical assets.
Liaise with local law enforcement, diplomatic/international organizations and private security officers in close consultation with the Portfolio Director, to develop and strengthen contacts with local authorities.
Develop and submit a Security Risk Assessment and Security Tree to the Portfolio Director.
Report security intelligence, incidents and concerns to Senior Management and propose adequate security measurements in case of possible security threats to staff and assets.
Provide security briefing to all newly arriving staff and visiting staff.
Constantly monitoring the environment with the aim of issuing security advisory through the Portfolio Director, on matters that may affect the safety and security of staff.
Conduct periodic security awareness briefings for staff.
Organize security and fire/life safety training and briefing for staff.
Ensure all security incidences and occurrences are well reported, coordinated and documented.
Provide periodic security updates to all staff on project sites and the Country Office.
Activate emergency response and provide necessary assistance and guidance to staff.
Serve as the primary focal point for safety and security for MSH Nigeria.
Conduct security/risk assessments, scenario planning, security plan development and crisis/contingency planning;
Develop and implement security policies, protocols and procedures.
Plan and coordinate security operations for specific events.
Investigate and resolve crises.
Analyze data to form proposals for improvements (e.g. implementation of new technology)
Coordinate security operations or activities with public law enforcement, the Federal Fire Service and other agencies.
Attend meetings, professional seminars, or conferences to keep abreast of changes or new technologies impacting security operations.
Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
Analyze and evaluate security operations to identify risks or opportunities for improvement.
Conduct physical examination of property to ensure compliance with security policies and regulations.
Communicate security status, updates, and actual or potential problems, using established protocols.
Collect and analyze security data to determine security needs, security program goals, or program accomplishments.
Create report and develop security KPIs.
Qualifications and Experience
Bachelor’s degree in International Relations, International Development, Criminal Justice, Security Administration or related area;
NGO security, military or law enforcement background;
Minimum of 9 years implementing security programs and a strong knowledge of security management in complex environments;
Some familiarity with USAID, GF and other donor agencies policies and procedures;
Experience using relevant technology and equipment;
Experience working in conflict and post-conflict settings;
Experience conducting training for small and large groups;
Comprehensive knowledge of security issues in Nigeria
Demonstrated understanding of complex emergencies, related security concerns and appropriate responses to such emergencies;
Experience in reporting and emergency response planning
Excellent knowledge of security protocols and procedures
Solid understanding of budgeting and statistical data analysis;
Working knowledge of MS Office;
Exceptional communication skills for explaining complex security concerns, policies, protocols, and procedures to senior management, employees, consultants, volunteers and consistently apply them at all levels;
Written and spoken fluency in English required; second language a plus;
Willingness to travel to post-conflict and high-risk environments as required
Bemil Nigeria Limited is a wholly indigenous company which has been at the forefront of providing Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training since its inception in 1978.
We are recruiting to fill the position below:
To manage specific projects or clients location within his/her jurisdiction and ensures smooth and efficient operations in term of adequate manning, guard force turn out/discipline, enforcement of post orders, rules and regulations.
Ensures weekly location attendance and incidents reports to the Area Manager for action.
Ensures Guards conduct and adherence to company's rules and regulations as well as the rules of the clients where they are deployed.
Coordinates security operational activities of the guards in the location.
Informs the Inspectors of short manning in his/her location for possible replacement.
Responds to inquiries, investigations and information on security related problems in his/her location of operations.
Liaises with client officers on all aspect of the project.
Ensures strict compliance with the Company's Policies & Procedures.
Other duties as required in line with your skills, experience and role.
Deals with Uncertainty
Chemonics International - We're one of the world’s leading partners in international development, because where Chemonics works, development works. From our founding in 1975, we have worked in more than 150 countries to help our clients, partners and beneficiaries take on the world’s toughest challenges. Today, we re-imagine global supply chains to deliver essential medicines to the right place at the right time. Our global network of more than 4,000 specialists share an unwavering resolve to work better, driven by a conviction that the world must be better.
We are recruiting to fill the position below:
Location: Abuja, Nigeria
Supervision: The Facility support staff will report directly to the Office Administrative Manager or his/her designee.
Scope of Work (SOW)
This scope of work (SOW) sets forth the services to be provided by the Facility Support Staff to SAII Associates Ltd/Gte, an associate company of Chemonics International Inc. in the implementation of the USAID Global Health Supply Chain – Procurement and Supply Management (GHSC-PSM) in Nigeria.
The purpose of the USAID Global Health Supply Chain Program–Procurement and Supply Management single award IDIQ contract is to ensure uninterrupted supplies of health commodities to prevent suffering, save lives, and create a brighter future for families around the world
The IDIQ has three task orders that directly support the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR), the President’s Malaria Initiative (PMI), and USAID’s family planning and reproductive health program. GHSC-PSM provides health commodity procurement services and systems strengthening technical assistance that address all elements of a comprehensive supply chain
All three task orders are implemented in Nigeria.
The Facility support staff will take care of office facilities and carry out cleaning and maintenance duties as well as ensuring that office environment is clean and in orderly conditions at all times on a daily basis.
Principal Duties and Responsibilities (Essential Functions)
Maintain and clean all public and private areas of the office premises
Perform and document routine inspection and maintenance activities
Superficial and intensive office sanitation including but not limited to sweeping, mopping and disposing of simple office waste
Carryout monthly general office cleaning
Notify supervisor of occurring deficiencies or needs for repairs
Disposition of waste bins or similar receptacles for waste at the close of business everyday
Support replenishment of office consumables such as tea items, dispenser water jars, toiletries, etc.)
Follow all health and safety regulations during cleaning
Perform other tasks as assigned by Office Administrative Manager or his/her designee
Maintain a good knowledge and understanding of all office rules and procedures as set forth in the field office policy manual.
Support achievement of the overall project goals as required to ensure project performance.
Minimum of a Secondary School Certification
At least 3 years of relevant work experience
Fluency in English is required
Cedar oak multi-service ltd on behalf of its client a private guard company with its head office in Abuja is looking to fill the aforementioned position
Applicants must have a minimum of 5 years experience in similar positions.
Must have a minimum of first degree in marketing or social science degree
Have experience in private security industry
Ability to prepare business proposals and marketing materials